Support

Get Support in One of Three Ways.

1. In the bottom right-hand corner, there is a CHAT button.  If we are available during working hours, a chat representative will be able to help you.

2. Between 8:00 – 5:00 Mon-Fri, you can book time directly (for bookkeeping assistance) with the folks from Learn Bookkeeping Canada for a small fee.

3. Contact us via this page, and a representative will contact you as soon as possible.

The videos below are best viewed on YouTube to avoid blurred images.

Get Prepared

How to organize DIY and get ready.

Setup

How to setup your new account.

Sales & Income

How to record your income & sales.

Expenses

How to record your receipts and expenses from your bank statements.

Special Expenses

How do you record expenses that you don’t have a receipt for?

Reports

How do you pull the reports, and what info does the accountant need?

Trustee

If you are a trustee, then the program can be simplified to help you manage finances for a dependent person. This video talks specifically about trustee management.

Home Based Expenses

Here is how you record your home based expenses for your business.  Includes the rules and how to do it on DIY Expense Tracker.

Request a Feature or Open a Ticket

We are always improving!  Need a feature or want something to change?  Let us know!